The Power of Data

Our latest edition of Intelligence

In this edition of Intelligence we look at the changing role of customer data in business. 2018 was a big year for the topic of data, with the introduction of GDPR putting businesses under intense scrutiny. 2019 looks to be just as dramatic, with pressure falling on businesses to use the data it does have to the best possible advantage.

In this issue:

  • 8 ways data will change business in the next three years
  • Making data work in a post-GDPR world
  • How to turn data from speech analytics into great outcomes
  • And more…

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