World Emoji Day: what does a happy customer look like?

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Capita Customer Management 17th July 2019 2 minute read

World Emoji Day: what does a happy customer look like?

“We made the customer so happy, they were completely….”

And that’s where the Emoji symbols on your phone let you down.

Where’s the Emoji for a delighted customer? Where’s that symbol that perfectly depicts how a great agent has just made your customer a permanent fan of your brand?

Believe or not, July 17 is #WorldEmojiDay (yes, that’s a thing). 

So here, from the agents, experts and designers of Capita Customer Management, are our suggestions of what a Happy Customer Emoji should look like.

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Let us know your favourite or suggestions for an improvement by emailing connectwithus@capita.co.uk and we’ll tell you the winner in a later blog. Hopefully it will be something we can help all of our clients use more and more often in the future.

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