17th July 2019 2 minute read
“We made the customer so happy, they were completely….”
And that’s where the Emoji symbols on your phone let you down.
Where’s the Emoji for a delighted customer? Where’s that symbol that perfectly depicts how a great agent has just made your customer a permanent fan of your brand?
Believe or not, July 17 is #WorldEmojiDay (yes, that’s a thing).
So here, from the agents, experts and designers of Capita Customer Management, are our suggestions of what a Happy Customer Emoji should look like.
Let us know your favourite or suggestions for an improvement by emailing email@example.com and we’ll tell you the winner in a later blog. Hopefully it will be something we can help all of our clients use more and more often in the future.