When Great People Do Great Things.

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Our guarantees

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Capita Customer Management are the UK’s leading provider of outsourced customer management services. We have more than 100 million customer conversations every year, on every channel, across the globe. We know that today’s marketplace wants a customer management partner, not just another supplier. A partner who will put their experience to work in driving your costs down, a partner who can drive your revenue up too – and a partner who will commit to transforming your end customer experience. That’s who we are. That’s what we do.

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Our clients

We partner with clients across both the public and private sector. Here are a few of the big UK brands we work on behalf of.

British Gas
Legal aid agency
Marks & spencers
Molson coors
National Trust
Southern water
Tesco mobile
Thames water
William Hill

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