Find out how we can partner together
We know that today’s marketplace wants a customer management partner, not just another supplier. A partner who will put their experience to work in driving your costs down, a partner who can drive your revenue up too – and a partner who will commit to transforming your end customer experience. That’s who we are. That’s what we do.
@CapitaCustMgt
Work in the financial services sector? These 5 things are predicted to impact the future of case management and cus… https://t.co/2hgihhbr6B
When #chatbots and #livechat go toe to toe who will come out on top? Check out this interesting read from… https://t.co/hECENQSldI
Are you ready to meet the challenges of future #customer management trends? Here are six questions to ask yourself: https://t.co/pJ20Kl05Tf
How has #technology changed customer service? Read about 50 years of the contact centre here:… https://t.co/ajyOoNCn0E
Do you want your business to be #adaptable? How can #technology help you achieve this? @callcentrehelp shares their… https://t.co/oQfk131Dbt
This month we’re focusing on the #future of customer experience - wise up on #social and #digital trends by tuning… https://t.co/U1lD1ZWUzL
62% of companies fail to respond to #CustomerServiceRequests. Are you one of these? Check out the article from @CRM… https://t.co/t9oP0heL8Z
Get your #technology #trend knowledge up to scratch by watching our quick video below! We’re #CustomerService exper… https://t.co/PbMDEXrJNG
Are passwords safe enough? What #technology will improve your #security? Check out our Intelligence Report to find… https://t.co/5Ryzecdavq
Happy to support such a great cause! @freya_story https://t.co/gEd29jFI6d
Don't get stuck in the past, prepare for the #digital future with @CapitaPlc on the four things you need to conside… https://t.co/iDAyy5vWps
3 out of 5 industry #experts say that inbound calls will decline in the next five years. For more insights and tre… https://t.co/Y3yCVv8lug
RT @CapitaPlc: Capita's Andy Theedom and Peter Reynolds share their top 4 tips for preparing for a #digital future… https://t.co/dbcJ7aTArJ
We’re delighted to extend our 11-year partnership with VW Group UK by a further 2 years. Check out this press relea… https://t.co/eIIu94uO8D
Can #tech improve #agent skills? Find out how with this article from @callcentrehelp: https://t.co/gq6xaDA55Q https://t.co/kEwiYDuWW7
A little bit of intelligence can go a long way. Do you want to know how to ace your customer service and improve cu… https://t.co/6XcVbowLLT
We’re all aware of the importance of #webchat options but why do millennials prefer this method of #CustomerService… https://t.co/XcnSxIC3Sa
The next five years will see the biggest #CustomerManagement challenges in decades, find out how we’ll adapt:… https://t.co/ftPJilVSDM
Today is #NationalBeerDay! So, if you’re planning on enjoying a beer over the weekend, take a look here to see how… https://t.co/kD9TYFcnc7
Have you seen the 6 #trends our MD Mathew Vallance predicts for #CustomerManagement? Check them out now… https://t.co/ZHhax5QJC3
