Onshore Outsourcing
We provide onshore outsourcing services
from four UK-based multi-channel contact centr
es.
Our UK-based contact centres cater for organisations that want to outsource but prefer to keep their operations close to home.
Every organisation has its own needs and objectives, but most companies chose onshore outsourcing for the following reasons:
- Proximity to their business
- Cultural fit for serving particular customer segments or delivering particular services
- Minimising perceived risk associated with outsourcing
Our onshore sites are strategically located with productive recruitment pools, so we can select and maintain the high standard of employees that both our clients and Capita expect.
A number of our clients are based here including; Orange, O2, Google, Department for Work and Pensions, RSPCA, and NRAM.