A multi-shore solution provides the combination of both
onshore and offshore benefits. Despite 
the pros of offshore
some of our clients prefer to keep some services closer to home in
the UK whilst others are managed offshore.
Multi-shore outsourcing allows us to offer round the clock
service and improved turnaround times for multi-channel enquiries,
at a cost that suits our client's budget.
We provide solutions for over 40 clients from the private and public sector so we have some great stories to tell.
Read all our case studies"The 'can do' attitude which Capita displays ensures
both high quality calls and customer satisfaction"
DWP
Customer Management Division of Capita win prestigious communications award
08 December 2011
Contact centre support for BBC Children in Need
21 November 2011
Research by Capita and ContactBabel shows customer contact is becoming more complex
20 October 2011