Mayor of Rotherham visits Capita

The Mayor of Rotherham, Councillor Shaun Wright JP was given the opportunity to visit one of the region's largest employers this week as he took a tour of Capita's Dearne Valley customer management contact centre site in Rotherham. Formerly Ventura, the company employs over 5,000 staff from the area and provides outsourced multi-channel contact centre services to a wide range of organisations across the UK.

The visit was part of the Mayor's tour of local businesses in the region.

Bruce MacLeod, managing director of Capita's customer management business, said:  "We were delighted to welcome the Mayor to our Rotherham site this week and are keen to continue to support the good work of the Council in the regeneration of the region.  The local community in which we work and do business is extremely important to us."

The Mayor thanked Capita for giving him the opportunity to visit their Manvers site. He added: "During my Mayoral year I have tried to visit as many businesses and companies as possible across the Borough, to thank them and their employees for their investment and hard work in making our Town a success at a time when commerce and workers are operating in a very difficult climate. Saying thank-you and helping to shine a spotlight on some of the tremendous enterprises throughout Rotherham is a privilege and the very least I can do as Mayor."

"It was extremely interesting and very informative to see Capita's facility in Rotherham at close quarters and to hear how the Manvers site delivers a world class service. I am very proud that Rotherham people are playing such a big role in assisting the customers of some of the country's biggest household names. "

Andrew Klinkenberg of Rotherham Investment and Development Office, the regeneration arm of Rotherham Borough Council, added: "The Mayor has been very keen to use his year in office to support local businesses and so it made perfect sense to arrange a visit to Capita which is one of the biggest employers in the borough and vitally important to Rotherham's economy. Capita has played a huge role in the on-going investment and regeneration within the Dearne Valley and we look forward to continued close working with them in the future."

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For more information, please contact:

Emma Hindle
Tel: 0845 330 9030
Email: Emma.Hindle@capita.co.uk

Andrew Shippey
Tel: 0845 330 9030
Email: Andrew.Shippey@capita.co.uk

Media enquiries

Capita press office
Caroline Mooney
Tel: 0207 654 2152 or 020 7654 2399 (out of hours)

Notes to editors

The Capita Group plc is the UK's leading provider of BPO and integrated professional support service solutions.  With around 45,000 employees at more than 350 sites, including 64 business centres across the UK, Ireland, the Channel Islands and India, the Group uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2010 of £2,744 million.

Its customer management division has the scale and capability to transform customer experiences and back office processes to ensure efficient and successful interactions.

It delivers a range of services including multi-channel customer service and support, sales and customer acquisition, debt collection, customer retentions and revenue growth and technical support. It provides services to a wide range of B2C and B2B organisations across a range of sectors, including Next, O2, British Gas, National Trust, Google, DWP and Severn Trent Water.

Working with Capita can provide businesses with:

• Instant access to its capacity and technology
• An effective mechanism to managing the cost of investing in business growth
• A true partner who will look after clients' brands and customers
• Innovation and a commitment to shared investment in mutual goals
• Operational flexibility to meet clients changing demand

Further information on The Capita Group Plc can be found at: www.capita.co.uk