Ventura, India achieves CCA Global Standard

Ventura has just received fantastic news that they have been successful in achieving certification of the CCA Global Standard

Achieving such a standard takes a great amount of effort in the preparation of the centre for assessment and the level of effort required from the team. The commitment and drive demonstrated in working towards improving standards and best practice within  contact centres supports CCA's overall objective of improving the quality and standard of operations for the customer, the employee and the organisation

Ventura now join a unique group of over 200 contact centre operators who are leaders in delivering consistency, efficiency and continual improvement within their customer contact centres.