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Latest News

Use the links on the left to read news stories about us, our clients and our people. You can also see the views of our experts on the latest topics of interest in the contact centre outsourcing market.

Capita acquires debt recovery specialists, iQor UK
01 March 2013

Capita plc today announces that it has acquired iQor Holdings UK Ltd from its US parent company.

Capita signs contract with Carphone Warehouse
15 February 2013

Capita signs customer management contract with Carphone Warehouse, worth around £160 million over 10 years.

Capita gains CCA Global Standard Status
30 January 2013

Capita’s customer management business has been successful in securing CCA (Contact Centre Association) Global Standard Status at all of its 10 UK sites.

Capita Wins at CIPR Pride Awards
03 December 2012

Capita’s customer management business has shown itself to be an employer of choice after winning a prestigious industry award.

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"The 'can do' attitude which Capita displays ensures both high quality calls and customer satisfaction"
DWP