We provide contact centre outsourcing services to over 40 blue chip and government organisations. Each sector is different so we ensure our approach is tailored to our clients' needs.
We work across a broad range of sectors including Public Sector & Charities, Telcos, Technology & Media, Financial Services, Utilities, Retail and Automotive & Travel.
We're proud our clients include:
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We provide solutions for over 40 clients from the private and public sector so we have some great stories to tell.
Read all our case studies"The 'can do' attitude which Capita displays ensures
both high quality calls and customer satisfaction"
DWP
Customer Management Division of Capita win prestigious communications award
08 December 2011
Contact centre support for BBC Children in Need
21 November 2011
Research by Capita and ContactBabel shows customer contact is becoming more complex
20 October 2011