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Customer Service Inbound
Full Time - Working for one of our Leading Energy clients
12PM TO 8PM Mon to Thurs- Sat 10AM TO 6PM
This is a customer service based role on an inbound line giving information to customers that require assistance. You may also be required to process on-line application forms, set up accounts for individual customers whilst promoting products and services to suit your customers’ needs
You will be part of a great team, you will need to have a passion for delivering great customer service, the right attitude, excellent communication skills and a commitment to helping people. Good PC Skills are a must for this role.
All our jobs in Dearne Valley are within easy reach of Rotherham, Barnsley, Sheffield and Doncaster. Both centres have their own cafes serving hot and cold food, deli bars and a shop. You'll also find a gym on site.
Salary: £14047.53 based on 37.5 hours
Our comprehensive induction programme will help you to enhance your current skills as well as providing you with the tools and the confidence to be successful in this role.
Capita Customer Management Limited is part of Capita plc. Applicants will be required to register with us.
Customer Service Inbound - Listening matters
It's a matter of being warm, friendly and approachable - someone who likes to help others and enjoys the rewards and satisfaction that brings. You'll be working with existing customers informing them of the latest offers, dealing with their queries and helping them receive all-round great service. You'll be confident in talking to people, as well as driven and focused. You will have a pride in your professionalism and you will enjoy listening to the needs of your customers, solving their problems and steering them in the direction of products and offers which are right up their street.