1. Role

   Customer Service Inbound

2. Shifts

   Weekends

3. Contract

   Permanent

4. Location

   Dearne Valley

5. Salary

   Weekends - William Hill

6. Hours

   16 hours a week

7. Job Ref

   CEADV-15

Job description

Customer Service Inbound - Listening matters
It's a matter of being warm, friendly and approachable - someone who likes to help others and enjoys the rewards and satisfaction that brings. You'll be working with existing customers informing them of the latest offers, dealing with their queries and helping them receive all-round great service. You'll be confident in talking to people, as well as driven and focused. You will have a pride in your professionalism and you will enjoy listening to the needs of your customers, solving their problems and steering them in the direction of products and offers which are right up their street.

Client description

Working for one of our exciting new Clients, you will be responsible for offering a great customer experience in a fun, target driven environment.

You will be part of a great team, you will need to have a passion for delivering great customer service, the right attitude, excellent communication skills and a commitment to helping people. Good PC Skills are a must for this role.

This is an inbound role, taking calls from customers that wish to place bets on certain events. Listening and typing skills are required for the position as it is a fast paced environment.

All our jobs in Dearne Valley are within easy reach of Rotherham, Barnsley, Sheffield and Doncaster. Both centres have their own cafes serving hot and cold food, deli bars and a shop. You'll also find a gym on site.

Our comprehensive induction programme will help you to enhance your current skills as well as providing you with the tools and the confidence to be successful in this role.

Capita Customer Management Limited is part of Capita plc. Applicants will be required to register with us.

Apply now>