Our job search is really simple to use. You can check all our available jobs by type of Shift, Location and Role. See below to get started.
Customer Service Inbound
Full Time with a prestigious car company
Customer Service Inbound - Listening matters
It's a matter of being warm, friendly and approachable - someone who likes to help others and enjoys the rewards and satisfaction that brings. You'll be working with existing customers informing them of the latest offers, dealing with their queries and helping them receive all-round great service. You'll be confident in talking to people, as well as driven and focused. You will have a pride in your professionalism and you will enjoy listening to the needs of your customers, solving their problems and steering them in the direction of products and offers which are right up their street.
You will be part of a fast paced, multi skilled customer service team, working for one of our prestigious car manufacturers. Your role will be to deal with inbound calls and making outbound calls to understand customers concerns and intentions. You will be required to maintain product, legal, systems and process knowledge to be able to fully answer customer queries. You will be handling miscellaneous queries or complaints from customers.
The skills and experience you will already have, will be excellent communication and numerical skills with a keen eye for detail. Proven Excellent customer service skills are a must for this role. Computer literate with sound knowledge of all Microsoft office packages.
Desirable skills would be financial services background and a keen interest in the auto industry.
Salary: £14,047.53 based on 37.5 hours
All our jobs in Dearne Valley are within easy reach of Rotherham, Barnsley, Sheffield and Doncaster. Both centres have their own cafes serving hot and cold food, deli bars and a shop. You'll also find a gym on site.
The start date for this position is on the 19th November 2012.
Capita Customer Management Limited is part of Capita plc. Applicants will be required to register with us.