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Role
Customer Service Inbound
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Shifts
Full Time
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Contract
Fixed Term
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Location
Dearne Valley
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Salary
£14047.53 based on 37.5 hours
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Hours
37.5 hours a week
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Job Ref
CEADV-01
Job description
Customer Service Inbound - Listening matters
It's a matter of being warm, friendly and approachable - someone who likes to help others and enjoys the rewards and satisfaction that brings. You'll be working with existing customers informing them of the latest offers, dealing with their queries and helping them receive all-round great service. You'll be confident in talking to people, as well as driven and focused. You will have a pride in your professionalism and you will enjoy listening to the needs of your customers, solving their problems and steering them in the direction of products and offers which are right up their street.
Client description
You will be taking inbound customer service calls where you will need to show fantastic empathy skills whilst dealing with calls in a patience manner.
Taking pride in your professionalism you will enjoy meeting the needs of your customers.
Essential Skills
• Excellent PC Skills and Knowledge
• Empathy
• Patience
All our jobs in Dearne Valley are within easy reach of Rotherham, Barnsley, Sheffield and Doncaster. Both centres have their own cafes serving hot and cold food, deli bars and a shop. You'll also find a gym on site.
Salary - £13,839.93 based on 37.5 hours
Fixed shift pattern of 10:00AM – 6:00PM, Monday to Friday
This is a Temporary position starting on the 29 October 2012 to 10 Febuary 2013.
Our comprehensive induction programme will help you to enhance your current skills as well as providing you with the tools and the confidence to be successful in this role.
Capita Customer Management Limited is part of Capita plc. Applicants will be required to register with us.
Apply now>