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Customer Service Inbound
Leeds (Hepworth House)
Full Time - £14047.53 based on 37.5 hours
37.5 hours a week
Customer Service Inbound - Listening matters
It's a matter of being warm, friendly and approachable - someone who likes to help others and enjoys the rewards and satisfaction that brings. You'll be working with existing customers informing them of the latest offers, dealing with their queries and helping them receive all-round great service. You'll be confident in talking to people, as well as driven and focused. You will have a pride in your professionalism and you will enjoy listening to the needs of your customers, solving their problems and steering them in the direction of products and offers which are right up their street.
Working for one of our prestigious clients, you will be responsible for offering a great customer experience in a fun, target driven environment.
You will be part of a great team, you will need to have a passion for delivering great customer service, the right attitude, excellent communication skills and a commitment to helping people. Good PC Skills are a must for this role.
Our jobs in Leeds at Hepworth House are located in the heart of the City Centre, Hepworth House was our very first contact centre. It's home to several of our clients including Debenhams, Google and N-ram. Hepworth House has a great café area which serves hot and cold food.
Our comprehensive induction programme will help you to enhance your current skills as well as providing you with the tools and the confidence to be successful in this role.
Capita Customer Management Limited is part of Capita plc. Applicants will be required to register with us.